Privacy Policy

Introduction

At Kkala, we recognize the importance of your privacy and are dedicated to safeguarding your personal information. This Privacy Policy is designed to provide you with a comprehensive understanding of our practices concerning the collection, use, disclosure, and protection of your data when you visit our website or participate in our programs.

We are committed to ensuring that your personal information is handled with the utmost care and in accordance with applicable privacy laws and regulations. This policy applies to all visitors to our website, participants in our programs, and any individuals who engage with Kkala in any capacity. When you access our website or use our services, you may be asked to provide certain information that can identify you as an individual, such as your name, email address, and contact details. In return, we pledge to protect your information by implementing robust security measures and responsible data management practices.

By using our website and engaging with our offerings, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and use of your information as outlined herein. We encourage you to review this policy regularly, as we may update it from time to time to reflect changes in our practices or to comply with legal requirements. At Kkala, we believe that transparency is key to building trust with our users. If you have any questions or concerns about how we manage your personal information, please do not hesitate to reach out to us using the contact information provided in this policy.

Information We Collect

At Kkala, we collect various types of information to enhance your experience and improve our services. This information is categorized into two main types: Personal Information and Non-Personal Information.

Personal Information

We may collect personal information that you provide to us voluntarily when you engage with our programs or services. This information is essential for us to process your requests, respond to inquiries, and provide you with a personalized experience. The types of personal information we may collect include, but are not limited to:

Name: Your full name for identification purposes.
Email Address: To communicate with you regarding your inquiries, program registrations, and updates.
Phone Number: For direct contact regarding your queries or participation in our programs.
Mailing Address: To send you materials or communications related to our services or programs.
Date of Birth: To verify eligibility for specific programs and ensure compliance with age-related regulations.
Any Other Information You Choose to Provide: This may include additional details relevant to your participation in our programs or inquiries.

Non-Personal Information

In addition to personal information, we may also collect non-personal information about your interactions with our website. This information helps us understand how users engage with our site, enabling us to improve our content and services. The non-personal information we may collect includes:

Browser Type and Version: To optimize our website's compatibility and functionality for various browsers.
IP Address: To identify your device and assess site usage trends, which helps us enhance our website performance.
Operating System: To ensure our website functions smoothly across different platforms and devices.
Pages Visited: To track the specific pages you access, helping us understand user preferences and improve content relevance.
Time and Date of Visits: To analyze traffic patterns and peak usage times for better resource allocation.
Referring Website Address: To determine how users find our site, allowing us to evaluate the effectiveness of our marketing efforts.

By collecting this information, we can better serve our users, tailoring our offerings to meet your needs and preferences. Rest assured that we are committed to protecting your information and using it responsibly in accordance with our Privacy Policy.

How We Use Your Information

At Kkala, we are dedicated to using your information responsibly and transparently. The information we collect may be used for various purposes to enhance your experience with us, as detailed below:

1. To Process and Manage Your Admissions and Inquiries

We utilize your personal information to facilitate the admission process for our programs. This includes:

Assessing Applications: Review the information you provide to determine eligibility for specific programs.
Managing Registrations: Keeping track of your enrollment status, including confirmations and necessary follow-up.
Coordinating Communications: Ensuring you receive all relevant details regarding your admissions, such as schedules, requirements, and related information.

2. To Send You Updates and Promotional Materials Related to Our Programs and Events

With your consent, we may use your contact information to keep you informed about:

Program Updates: Notifications regarding upcoming classes, workshops, and events.
Promotional Offers: Information about special offers, discounts, or new programs that may be of interest to you.
Newsletters: Regular updates about Kkala’s activities, achievements, and community highlights to keep you engaged with our mission.

3. To Respond to Your Comments, Questions, and Requests

We value your feedback and inquiries. Your information allows us to:

Address Queries: Provide prompt and accurate responses to your questions about our services, programs, and policies.
Facilitate Support: Assist with any issues or concerns you may have regarding your experience with Kkala.

4. To Improve Our Website and Services

Your information helps us enhance the quality and relevance of our offerings through:

User Experience Analysis: Understanding how visitors interact with our website allows us to make data-driven improvements to its design and functionality.
Tailored Content: Analyzing user preferences and behaviour enables us to develop programs and content that better meet the needs of our community.
Performance Monitoring: Regularly assessing our website’s performance helps us ensure it runs smoothly and efficiently for all users.

5. To Comply with Legal Obligations and Protect Our Rights

We may also use your information to:

Ensure Compliance: Adhere to applicable laws and regulations governing our operations and services.
Protect Rights and Interests: Safeguard Kkala’s rights, including enforcing our policies and preventing misuse of our services or website.

By utilizing your information in these ways, Kkala aims to create a supportive and enriching environment for all our students and community members. We remain committed to ensuring that your privacy is respected and that your information is handled in accordance with this Privacy Policy.

Disclosure of Your Information

At Kkala, we prioritize your privacy and are committed to safeguarding your personal information. We want to assure you that we do not sell, trade, or otherwise transfer your personal information to outside parties except under the specific circumstances outlined below:

1. Service Providers

We may share your personal information with trusted third-party service providers who assist us in:

Operating Our Website: These providers may help us with technical services, website hosting, or maintaining the functionality of our site.
Conducting Our Business: We may engage third-party vendors for services like payment processing, customer support, marketing, or data analysis, which enhance our operational efficiency.
Servicing You: When you make inquiries or register for programs, these providers may handle those processes on our behalf.

In all instances, we ensure that these third-party service providers are contractually obligated to keep your information confidential and to use it solely for the purposes for which it is shared. We also perform due diligence to select service providers who prioritize data security and adhere to applicable privacy regulations.

2. Legal Compliance

We may disclose your personal information in the following circumstances:

Compliance with Laws: If required to do so by law, we will provide your information to comply with any applicable legal obligations, regulations, or court orders.
Response to Valid Requests by Public Authorities: We may disclose your information to government agencies or law enforcement when we believe it is necessary to comply with legal requirements or to protect our rights, privacy, safety, or property, as well as that of our users or others.

3. Other Circumstances

In addition to the above, we may disclose your information in the following situations:

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that business transition.
Protection of Rights: We may disclose your information to enforce our Terms and Conditions, protect our intellectual property, or investigate any suspected wrongdoing associated with our services.

We remain committed to ensuring that your information is handled securely and in accordance with this Privacy Policy. If we are required to disclose your personal information for any of the reasons mentioned above, we will take reasonable steps to ensure that such disclosures are made in a manner that maintains your privacy.

Data Security

At Kkala, we take the security of your personal information seriously and have implemented reasonable security measures to protect the information we collect from unauthorized access, use, alteration, or disclosure. We understand the importance of safeguarding your data and have adopted various industry-standard practices to enhance the security of your information.

1. Security Measures

To protect your personal information, we employ a variety of security protocols and technologies, which may include:

Encryption: Sensitive information, such as payment details, may be encrypted during transmission using Secure Socket Layer (SSL) technology. This encryption helps to prevent unauthorized parties from intercepting or accessing your data.
Access Controls: We restrict access to your personal information to authorized personnel who require it for their job responsibilities. This minimizes the risk of unauthorized access to your data.
Firewalls and Security Software: Our systems are equipped with firewalls and other security software designed to protect against unauthorized access and cyber threats.
Regular Security Audits: We conduct periodic reviews and audits of our security practices to identify vulnerabilities and ensure that our data protection measures are up-to-date.

2. Limitations of Security

While we strive to implement robust security measures, it is important to understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Despite our efforts to protect your information, we cannot guarantee its absolute security due to the inherent risks associated with online data transmission and storage.

3. User Responsibilities

To help protect your data, we encourage you to take proactive measures, including:

Strong Passwords: Use strong and unique passwords for your accounts and change them regularly. Avoid sharing your password with others.
Secure Devices: Ensure that your devices are secure by using antivirus software and keeping your operating system up to date.
Be Cautious with Public Wi-Fi: Avoid accessing sensitive information or making transactions over public Wi-Fi networks, as these may not be secure.

4. Reporting Security Incidents

If you believe that your personal information has been compromised or if you notice any suspicious activity related to your account, please contact us immediately. We take any reports of security incidents seriously and will investigate any potential breaches of security.

In summary, while we take significant steps to protect your information, it is essential to remain vigilant and take personal responsibility for the security of your data. By using our services, you acknowledge and accept the inherent risks associated with the transmission and storage of information over the Internet.

Your Rights

At Kkala, we recognize that you have certain rights concerning your personal information. These rights are designed to empower you and give you control over how your information is collected, used, and shared. Below are the rights you can exercise regarding your personal data:

1. The Right to Access Your Information

You have the right to request access to the personal information we hold about you. This allows you to understand what data we have collected, how it is being used, and who it has been shared with. Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

2. The Right to Request Correction of Inaccurate or Incomplete Data

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. We encourage you to provide as much detail as possible when submitting your request to ensure that we can address your concerns promptly and accurately.

3. The Right to Request the Deletion of Your Personal Information

You have the right to request the deletion of your personal information under certain circumstances. This may include situations where your data is no longer necessary for the purposes for which it was collected, or you withdraw your consent on which the processing is based. We will consider your request and, where appropriate, delete your personal information in accordance with applicable laws.

4. The Right to Object to the Processing of Your Data

You have the right to object to the processing of your personal information in certain situations, particularly when we rely on legitimate interests to process your data. If you raise an objection, we will assess whether there are compelling legitimate grounds for processing your information, which overrides your interests, rights, and freedoms.

5. The Right to Withdraw Your Consent

If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. This means you can stop us from processing your data for the purposes for which you originally provided it. However, please note that withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal.

Exercising Your Rights

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

In your request, please include sufficient information to verify your identity, as well as details about the specific right you wish to exercise. We may ask for additional information to confirm your identity or to assist us in processing your request.

At Kkala, we are committed to providing you with a smooth and personalized browsing experience on our website. To achieve this, our website may use cookies, which are small text files stored on your device by your web browser when you visit our site. These cookies serve various functions, which are detailed below:

What Are Cookies?

Cookies are data files that consist of a string of text and are used to store information about your interactions with our website. They are commonly used to enhance user experience by allowing the website to remember your preferences, recognize your device, and improve the functionality of the site. Cookies can be categorized into different types:

Session Cookies: These are temporary cookies that expire when you close your browser. They help us recognize you as you navigate through our website and provide a seamless experience during your visit.
Persistent Cookies: Unlike session cookies, persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences and settings for future visits.
Third-Party Cookies: These cookies are set by domains other than the one you are visiting. They are often used for tracking and advertising purposes by third-party services.

How We Use Cookies

Kkala may use cookies for various purposes, including but not limited to:

Enhancing User Experience: Cookies help us remember your preferences, such as language settings and display options, making your visits more convenient.
Analyzing Website Traffic: We may use cookies to collect information about how visitors interact with our website, such as pages visited and time spent on the site. This data helps us improve our website and services.
Targeted Advertising: Third-party cookies may be used to deliver advertisements that are relevant to your interests based on your browsing behaviour.

Your Choices Regarding Cookies

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here’s how you can manage cookies in your browser:

Browser Settings: You can adjust your browser settings to control cookies. Most browsers allow you to view the cookies stored on your device, delete specific cookies, or block cookies altogether.
Consent to Cookies: By continuing to use our website, you consent to the use of cookies as described in this policy. However, please note that if you choose to decline cookies, certain features of our website may not function properly, and your experience may be less personalized.

Further Information

For more detailed information about cookies, including how to manage or delete them, you can visit www.aboutcookies.org or the help section of your specific web browser.

If you have any questions about our use of cookies or this policy, please feel free to contact us using the contact information provided below.

Third-Party Links

Our website may include links to third-party websites, which are provided for your convenience and informational purposes. These links may lead you to sites that are not operated by Kkala. While we strive to provide high-quality content and relevant resources, it is important to understand that we do not have control over these external websites and their operations.

Responsibility for Third-Party Websites

Kkala is not responsible for the content, privacy practices, or security measures of any third-party websites that you may visit through links on our site. Each of these websites may have its own terms of use and privacy policies, which may differ significantly from ours. We encourage you to carefully review the privacy policies and terms of use of any external sites before providing any personal information or engaging with their content.

Potential Risks

By accessing third-party links, you acknowledge that you do so at your own risk. Kkala does not endorse, approve, or warrant the accuracy or reliability of any information, services, or products offered on these third-party sites. Additionally, Kkala is not liable for any damages or losses arising from your interactions with these external websites, including but not limited to issues related to privacy, security, or content.

Staying Informed

It is essential to stay informed about how your information is being handled by other websites. If you have any concerns regarding privacy or data security while visiting third-party links, we recommend that you reach out to the respective site administrators directly or consult their privacy policies for more information.

Children’s Privacy

At Kkala, we are committed to protecting the privacy of children. Our services, programs, and website are not intended for individuals under the age of 13. We do not knowingly collect, store, or use any personal information from children who are under this age.

Parental Consent

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information, we encourage you to contact us immediately. We take such matters seriously and will require verifiable parental consent before collecting any information from children.

Data Deletion

In the event that we discover that we have inadvertently collected personal information from a child under the age of 13 without the necessary parental consent, we will take prompt action to delete that information from our records. Our priority is to ensure a safe and secure environment for all users, especially minors.

Importance of Monitoring

We encourage parents and guardians to actively monitor their children's online activities and guide them in the safe use of the internet. It is essential for parents to educate their children about the importance of protecting their personal information and the potential risks of sharing information online.

If you have any questions or concerns regarding our policies on children's privacy or believe that we have collected personal information from a child under 13, please reach out to us using the contact information below.

Changes to This Privacy Policy

At Kkala, we understand that the privacy landscape is continually evolving, and we are committed to ensuring that our Privacy Policy remains current and compliant with applicable laws. As such, we reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, and legal obligations.

Notification of Changes

Whenever we make significant changes to this Privacy Policy, we will notify you by posting the revised policy on this page. The date of the most recent revision will be clearly indicated at the top of the policy.

Your Continued Use Constitutes Acceptance

By continuing to use our website after any modifications to this Privacy Policy, you acknowledge and agree to the changes. Your ongoing interaction with our website and services signifies your acceptance of the updated terms, and it is your responsibility to review the policy regularly to stay informed about our practices.

Encouragement to Review Periodically

We encourage you to review this Privacy Policy periodically to ensure that you are aware of how we are protecting your information. If you do not agree with any aspect of the updated policy, we recommend that you discontinue your use of our website and services.

Contact Information
If you have any questions or concerns regarding the Privacy Policy, please contact us at: info@kkala.co

Last Updated: Nov 01, 2024